There are various forms of casino fraud in which players have been cheated out of their winnings by dubious online casinos without a valid licence. Here are some of the most common types of casino fraud.
How can you recognise casino fraud?
There are several signs to look out for to spot casino fraud. Here are some of the most common signs:
- The site isn’t licensed or regulated by a recognised authority
- No clear information about who owns or runs the site
- Lack of SSL encryption, meaning your data isn’t properly protected
- No clear rules or terms and conditions provided
- Offers unusually high bonuses or jackpots that seem too good to be true
- Refusal to pay out winnings without a valid explanation
- Use of fake games or rigged software designed to cheat players
If you notice any of these signs, leave the casino and file a complaint with the relevant regulatory authority.
Game manipulation
The ‘classic’ form of gambling fraud is when operators or their staff manipulate games to their advantage.
This can involve changing rules to increase the house edge and reduce players’ chances of winning. For example, some online blackjack games remove high cards and aces — which usually boost players’ winnings — from the deck. Unlike in land-based venues, where cards are visible before the game starts, many online platforms don’t show the cards, making this practice a form of fraud.
Another method is using fake random number generators (RNGs) in their software. Although some operators claim their systems are independently tested, the software could be altered after testing to give a false impression of fairness. That’s why it’s important to stick with well-known, trusted platforms—especially when claiming offers like a Win Beast Casino offers, where fairness and transparency are key.
If you experience unusually long losing streaks or lose money faster than expected based on average payout rates of 90–95%, it’s wise to be sceptical.
Payout fraud
Dubious casinos can also delay or refuse payouts in order to cheat players out of their winnings. This can be done by using unfair payout conditions or by ignoring player requests. Requesting lots of documents that are not necessary also falls into this category and can be described as harassment, at the very least.
Some online casinos delay payouts for as long as possible in the hope that the player will eventually get fed up and give up.
Bonus fraud
Some untrustworthy casinos lure players with generous bonus offers that are too good to be true. In some cases, the casino may never pay out the bonus. There are online casinos that have very strict requirements that are very difficult or impossible to meet.
Identity theft
Untrustworthy casinos may also pass on personal information such as credit card details of players to criminal hackers.
Casino accounts may be hacked and emptied. If the online casino does not prevent such hacker attacks or reimburse losses incurred through unusual gaming behaviour or unauthorised withdrawal methods, the provider may even be behind the casino fraud.
Measures against casino fraud
Players can also take their own precautions to protect themselves from casino fraud. Here are a few tips.
- Check the casino’s licence: Make sure that the casino is licensed and regulated by a recognised regulatory authority.
- Research the casino carefully: Read negative reviews and testimonials from other players to see how the casino has performed in the past.
- Use secure payment methods: Only use trusted and secure payment methods such as credit cards, e-wallets or bank transfers.
- Watch out for warning signs: If a casino offers unusually generous bonuses or delays or refuses payouts, you should be cautious and avoid the casino.
- Use strong passwords: Use strong passwords and change them regularly to protect your accounts.
- Protect your personal information: Never disclose personal information or credit card details unless you are sure that the website or app is trustworthy.
- Use antivirus software: Use antivirus software to protect yourself from malware or other threats.
Overall, it is important to be cautious and stay alert to protect yourself from casino fraud.
If an offer sounds too good to be true, it may be better to avoid it and play at a reputable casino.
However, if you have been a victim of casino fraud, you should report the casino immediately and secure all evidence to increase your chances of getting a refund or compensation.
Some specialised law firms advertise that they can recover losses from online casinos without a valid licence. If you have legal expenses insurance, you could try your luck here.
Conclusion
Casino fraud can be very real and players can lose large sums of money if they are not careful. It is important to only play at reputable and regulated establishments that are licensed by a recognised regulatory authority.
You should also use a strong password and not share your details with anyone. This way, you can be sure that you will not fall victim to gambling fraud!
Frequently asked questions about player protection
Why do you always lose when gambling online?
You don’t always lose, but the rules and payout odds are designed to give the house a consistent edge. Over time, this means most players end up losing money.
Who checks online gambling platforms?
These sites are audited by independent organisations to ensure fairness and security. Well-known testing agencies include eCOGRA, iTech Labs and GLI.
How do you unblock your account?
If your account has been restricted, you’ll need to contact customer support. The reason for the block will vary, and in most cases, you’ll have to meet certain conditions before access is restored.
What should I do if I’m a victim of fraud?
Take screenshots or screen recordings to document what happened. Share this with support, and if needed, report it to the police or consult a lawyer. You should also file a complaint with the relevant gambling regulator.
What is self-exclusion?
Self-exclusion lets players block access to their account if they feel their gaming habits are becoming a problem. The block can last anywhere from a few days to permanently.
How do self-help groups and counselling services work for gambling addiction?
Self-help groups and counselling services are resources provided by cities and municipalities to help players who need support. Players can contact these groups for help with problematic gambling behaviour.
